Consumer Regulations

Sr.No. Regulations Date Notification Download(English) Download(Gujrati)
1 GERC (Standard of performance of Distribution Licensee) Regulations, 2023 05-12-2023 02 of 2023
Statement of Reasons 05-12-2023
2 GERC (Consumer Grievances Redressal Forum and Ombudsman) Regulations, 2019 29-09-2019 2 of 2019
Statement of Reasons 26-09-2019
Direction given to DGVCL, MGVCL, PGVCL, UGVCL & TPL-D (A) in accordance with Clause 2.3 of the GERC (CGRF & Ombudsman) Regulations, 2019 for establishment of one more number of CGRF in their license area. 13-10-2019 -
Determination of remuneration to the Chairperson and Independent Member of the CGRFs w.e.f. 01.01.2020 in accordance with Clause 2.11 of the GERC (CGRF & Ombudsman) Regulations, 2019 13-10-2019 -
Establishment of sitting bench at Rajkot in accordance with Clause 3.2 of the GERC (CGRF & Ombudsman) Regulations, 2019 for performing the functions of the Ombudsman w.e.f. 01.01.2020. 13-10-2019 -
First Amendment 05-12-2023 03 of 2023
Statement of Reasons 05-12-2023
3 Security Deposit 30-03-2005 8 of 2005
First Amendment (Repealed) 01-08-2010 5 of 2010
Second Amendment 14-07-2015 3 of 2015
Third Amendment 05-12-2023 04 of 2023
Statement of Reasons 05-12-2023
4 Licensee Power to Recovery of Expenditure incurred in providing supply and other miscellaneous Charges 30-03-2005 9 of 2005
First Amendment 04-03-2010 2 0f 2010
Second Amendment 24-06-2020 3 of 2020
Third Amendment 05-12-2023 05 of 2023
Statement of Reasons 05-12-2023